From Scratch Ceramics is a blog dedicated to ceramics and baking. I bake something new each month, and then design a unique type of pottery to go with it. The pottery is then put up on my shop to sell.
I want you to be completely satisfied with your purchase. If for any reason you are not, please let me know and I will happily issue you a refund. All you need to do is pack it right back up, and send it back. You are in charge of shipping costs, and getting the items back safely. Once the item has been returned I will issue the refund.
Sorry about that! There is nothing worse than broken pottery. It’s okay though, all you need to do is take a quick picture of the broken piece. and send an e-mail here. I will send a replacement out as soon as I am able.
Photography can sometimes be a finicky thing. I try to convey my pottery as true to color as possible, but sometimes a piece takes on a different look online than in person. If you aren’t satisfied with your purchase, there are a few options. You may exchange it for a different glaze option if it’s available, or ask for a refund.